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Terms and Conditions of Sale /

information, may not be changed or modified A repair and re-stocking fee will apply where The names and logos appearing in our
by the Reseller. DELABIE cannot be held appropriate. Product returns are not permitted catalogues and websites are registered
responsible for any change in the content of the in the following circumstances: discontinued trademarks. These distinctive marks are the
documents and labelling if this is not the case. products, specially manufactured products, exclusive property of DELABIE or third parties
The reseller undertakes not to make any technical or aesthetic evolution of the product who have granted the rights to DELABIE.
changes to the products, either to the device since the date of purchase, scratched or Any use, complete or partial reproduction, or
itself or to its packaging or labelling. damaged products, products purchased more imitation of these marks is prohibited without
As part of its quality system, the Reseller will than one year previously, products with an prior express consent of DELABIE.
ensure that, as long as the products are under expiry date. If sent to DELABIE, those products Alteration and modification of the contents
its responsibility, the storage or transport outside the scope of returns will be immediately or their use for any purpose other than that
conditions comply with the conditions defined by destroyed/recycled, and will not be returned to authorised, constitute an infringement of
DELABIE. This vigilance will focus in particular the customer. DELABIE’s, or a third party’s, property rights.
on expiry dates, with the removal of out-of-date The schedule of standard deductions is as With the following limitations, DELABIE grants
products from the shelves, as well as appropriate follows: you the right to download and distribute the
storage facilities in which the conditions are - return less than 1 month: refund at invoiced content:
those required by the characteristics of the price - where the download function exists
products and best adapted to ensure their - return between 1 and 3 months: deduction of - for non-commercial purposes
proper preservation. 15% - in good faith
As a reseller, the customer shall within five - return between 3 months and 1 year: deduction - for maintaining the proprietary notices intact,
working days from the date of receipt notify of 30% and for the publication or posting of existing
DELABIE or National Authorities (see link below) - return after 1 year: no refund possible. content online, if such information is stated.
with any written complaint regarding a Product - return without prior agreement: additional This right should in no way be interpreted
received from its customers. DELABIE shall deduction of 5% of the value of the goods with as a trademark or copyright license for the
provide the Reseller with a preliminary answer a minimum value of €50 excl. VAT. aforementioned content.
within two working days from the date of receipt * DELABIE S.A.S.
of the Reseller’s notice. 18, rue du Maréchal Foch PERSONAL DATA PROTECTION:
https://health.ec.europa.eu/medical- 80130 Friville Escarbotin – FRANCE In line with the General Data Protection
devices-sector/new-regulations/contacts_en Regulation (GDPR), DELABIE is doing everything
DELABIE, as the manufacturer of the medical CLEANING - MAINTENANCE: necessary to limit to a bare minimum the
devices is responsible for fulfilling the duties Clean with slightly soapy water only, using a soft collection of personal data, and its conservation
according to chapter VII section 1 and 2 of cloth or sponge, rinse and dry thoroughly. Do not and ensure its protection.
2017/745 MDR (post-market surveillance, use abrasive or chlorine-based products (with a DELABIE only uses this data for its own use for
vigilance). hydrochloric acid base), or dyes. purposes of information and commercialisation
As a reseller, the customer must support PHOTOGRAPHS AND DRAWINGS: of its products. It is not, under any circumstances,
DELABIE in the event of a recall, and shall inform given to third parties.
its customers in such a way as to cause the least All photos, drawings or illustrations are for The right of access, rectification, removal and
disruption of the sales of the Products and to illustrative purposes only, without contractual opposition to the processing in addition to
preserve the goodwill and reputation attached obligation, and may be subject to change the limitation and transferability of your data
to the Products and to the names of DELABIE without notice. is possible on request to our Data Protection
and the Reseller. We reserve the right to modify designs and Officer (DPO) at DELABIE via email (dpo@
DELABIE shall pay in full all costs of retrieval, dimensions without notice and without recourse. delabie.fr) or recorded delivery with a photocopy
recall and replacement of the Products This applies to all references, dimensions,
(including if such recall or replacement is information contained in various documents, of a photo ID to the following address: DELABIE,
rue
Friville
80130
Foch,
Maréchal
du
18
required by DELABIE). catalogues, installation guides, price lists and
DELABIE shall maintain adequate records websites, which can be modified or discontinued Escarbotin – FRANCE.
of manufactured Products by batch and lot, at any time without notice. To improve our services and for training
including test and laboratory observation data INTELLECTUAL PROPERTY AND USE OF purposes, calls to DELABIE may be recorded.
and will provide copies of such records to the These recordings will not be retained, and will be
CONTENT:
Reseller, as may be reasonably necessary in systematically deleted within a maximum period
connection with any recall. The content (including but not limited to the of 48 hours.
information, text, graphics, data, images, photos,
SPARE PARTS: visuals, videos and soundtrack, and the format of EXCLUSIVE TERRITORIES:
Spare parts and mechanisms that are essential all these elements and our catalogues, websites, In most countries throughout the world, our
to ensure the correct operation of our products etc.) are protected under copyright and/or other company has entered into exclusive agreements
will be held in stock for 50 years from the date intellectual property. The contents are the sole with organisations to import and distribute our
of purchase. They are listed at the back of our property of their respective editors. Any copying, products. Within this framework, our clients
catalogues. reproduction, use, adaptation, alteration, cannot sell our products outside their national
modification, translation, dissemination, borders without an express prior agreement on
RETURNS: complete or partial, of content, whether they our part.
Goods may not be returned to us for credit belong to DELABIE or a third party which has JURISDICTION:
without our prior written approval obtained granted the rights to DELABIE, by any means
by the buyer from the Company and they are whatsoever, is illegal except for the limiting Acceptance of an order delivered from France
received in a good state (determined by our rights that are granted below, and/or private settles the contract under the French law. All
goods inwards department). All transportation copying for the exclusive use of the copier. The disputes arising from the present contract will
costs for returned goods must be paid by the content presented in our communication and be settled definitively by the Court located in
buyer. Goods must be returned to our factory* business tools may be subject to change without the area of our domicile, even in the event of
with good protective packaging. notice and are provided without warranty of any multiple defendants, regardless of the delivery
Deliveries less than a month old will be refunded kind, express or implied, and cannot give rise to location or stipulated payment. All clauses to the
at the invoiced price. For deliveries older any right to compensation. Protected content contrary will be considered null by the mere fact
than one month, a deduction will be made for may be specifically identified by the following of having dealt with our company.
checking, handling and administration costs. copyright notices: © or “All rights reserved”.
Copy forbidden without our written agreement.
DELABIE S.A.S., share capital €999,600 - RCS 615 680 089 Amiens